Monday, July 13, 2026
4:00-5:00 PM Central Time

$25.00

Whether you're providing an update to your executive, leading a meeting, presenting recommendations, or speaking up in a team discussion, strong communication skills can significantly increase your effectiveness and influence. In this practical and engaging session, administrative professionals will learn techniques for organizing their thoughts, delivering messages with clarity, and communicating with greater confidence in a variety of workplace situations. Participants will also discover strategies for overcoming nervousness, adapting messages to different audiences, and ensuring their ideas are understood and acted upon.

Participants will:

Communicate with greater confidence in meetings, presentations, and one-on-one conversations.

Adapt communication styles to meet the needs of different audiences, including executives, peers, and stakeholders.

Apply techniques for managing nervousness and communication anxiety in professional settings.

Present updates, recommendations, and ideas more persuasively to support decision-making and action.

Use verbal and nonverbal communication skills to enhance credibility, professionalism, and executive presence.

and more!!!

Attendees will be provided access to the live webinar as well as access to the recording for 30 days. All attendees will receive a copy of any PowerPoint used (if appropriate) as well. In addition, a letter can be provided for those on the live session that is suitable for submitting for 1 Certified Administrative Professional (CAP) recertification points.

About the Instructor

Marie Herman, CAP, OM, ACS, MOS-Expert

When it comes to career and professional development to help administrative professionals advance, Marie Herman, CAP, OM, ACS, MOS-Expert knows how to take you from where you are, to where you want to be. She has made her career helping others to develop their skills through strategic planning and technology. With certifications as an Microsoft Office Specialist Expert and a Certified Administrative Professional with an Organizational Management specialty, Marie has an expansive knowledge in many areas, and can help you become an expert as well. She is an author, mentor, and expert on a number of computer and professional development topics. Marie is the owner of MRH Enterprises LLC and teaches classes on Microsoft Office, Windows, and various other internet topics. She has been a member of the International Association of Administrative Professionals (IAAP) since 1997 and was a past Division President. She has more than two decades of experience as an administrative professional and efficiency consultant. Marie has helped thousands of students achieve their certification dreams.

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