Webinars
Upcoming Tech Warrior Webinar
Next Live Webinar
November 4, 2026, 12:00 PM Central Time
Upcoming Mission Elevate Webinar
Next Live Webinar
November 9, 2026, 4:00 PM Central Time
Grace as a Gatekeeper
Protect executive time with confidence and warmth. Learn how to clarify access expectations, respond to requests with professionalism, and balance boundaries with a welcoming presence.
Upcoming Develop and Inspire You! (DIY) Webinar
Next Live Webinar
November 12, 2026, 12:00 PM Central Time
Developing Resiliency
Explore what resilience means, why it matters, and practical ways to strengthen it so you can navigate change, respond to setbacks, and move forward confidently.
Upcoming Advanced Techniques Webinar
Next Live Webinar
December 12, 2026, 7:00 PM Central Time
Microsoft Copilot
Special Toys for Tots fundraiser! Discover what Microsoft Copilot can do for you across Microsoft 365 and how to use it more effectively! Let's go explore the many ways it can help you!
What people are saying about us
T. Carlos
Your study group was highly effective and you are truly an outstanding facilitator. I went into the exam confident and left the exam confident. Thank you for the guidance. I look forward to earning some of my CAP points through your training.
K. Jackson
My first attempt at the CAP exam, last September, was not successful. In fact, my score was a gut wrenching 498.98. However a fellow IAAP member encouraged me to take Marie Herman's CAP exam study group and I complied. As a result of that awesome decision, today, I am happy to report that I passed the April 2018 CAP exam! I appreciated everything the study group had to offer. Most specifically, the tips, resources, ability to watch recorded sessions when I could not make the live ones and the unwavering encouragement and support of Marie and all the study group members. If you are planning to sit for the CAP exam, I highly recommend Marie Herman's CAP exam study group. You will not be disappointed!
M. Boyette
Because of the training from Marie, we are better Administrative Professionals. Marie, thank you, I know for sure I would not have passed if it were not for your study group. One of the best investment I've made.
Ja. Parker
I recognize how often I remember the items you taught us! Thank you for making us all better Administrative Professionals! I continue to pull from that memory bank constantly! You are a blessing.
N. Hollands
I find myself enjoying my job more, too! Thank you, Marie, for the sharing of knowledge at an affordable price!
S. Anderson
Perfect! It worked! Thank you so much Marie. I googled until my head hurt…just your easy way of explaining helped! Thank you.
T. Zerone
I have attended quite a few of your webinars over the past year. I have to say that yours are so well organized and the fact that you provide a summary of materials afterwards is what really makes a difference. Hands down, your programs are the best that I have attended to date and provide concrete skills that can be readily applied on the job. Thanks for all that you do!
N. Dispenza
Thank you again for the CAP study group opportunity. I passed the exam and am convinced the outcome would have been different had it not been for your study group. Truly, I don’t think I would have passed without it. The way you presented the material, the study tips, online access, the staying FRESH reminder, all contributed to a successful outcome. When I started on this journey, I didn’t know where to begin finding study materials. It was my very good fortune that your study group was recommended. In turn, I would highly recommend it to future CAP candidates. It is an invaluable resource. I look forward to taking more of your classes.
Je. Parker
I just wanted to drop a note to thank you for work you did on this past study group. I joined late and then while I was unable to participate in the actual “live” sessions the ability to access the recordings and watch them on my own time was absolutely perfect! The amount of information you provided was amazing. I am so pleased with the information learned, the ability to see how it related with some things we are doing in our organization and to be able to utilize the new information in my current position, that the study session was well worth it regardless of test results. It also has me completely excited to go on to the next learning opportunity. I look forward to participating in future learning opportunities with you. Kudos to you for going full time with your passion and best wishes for great success.
C. Rabara
I wanted to thank you for allowing me the opportunity to participate in your online training session last week. It was wonderful and I've already tried doing a few of the tricks you taught us!
A. Cook
Thank you so much for the webinar last night. You are the best instructor I've ever had on Microsoft products. Your explanations are clear and concise, and your speaking manner is very understandable. I'm really enjoying the CAP study group, too, and feel as though I will be very prepared to take the exam.
N. Marks
Really great stuff, some of which I'm doing, but I should do more of. Good time for review. You also get bonus points for presenting really well remotely. That is HARD to do! Thanks again!
A. Lupkoski
There are hundreds of IAAP members who have benefited from your wisdom, advice, guidance and call-a-spade-a-spade comments over the years, so your circle of influence has been wide. I always know that a Marie Herman posting will leave me either educated, laughing or inspired.
P. Hart
Marie, I attended a CAP study group with you and received my certification in March 2015. I was promoted from Office Manager of one plant to Operations Accounting Manager over 15 plants. Huge salary increase too. Thanks for all your help.
D. Schultz
I attempted the CAP exam one other time without taking a structured course and really not knowing what materials to study and I did not pass my first time around. With the structured class that Marie offered and the support from all you awesome admins out there, I can attest, it all made a difference this time around for me and I am so thankful to have had the opportunity to work through this with all of you!